Sears Robuck & Co…… a little history

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Tanukjaju
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Sears Robuck & Co…… a little history

Post by Tanukjaju »

Most of us in the US probably remember Sears:

- only as a failing brick and mortar business (if you are young)
- as a successful business at one point with brands like Craftsman a place to buy your TV etc (if you are older)
- as a company with a cool catalog and sexy lingerie photos (if you are really old) :lol:

I was digging a little into an old sears pocket watch when I was totally surprised by its roots: (source: http://www.pocketwatchrepair.com/histor ... oebuck.php )
The Sears-Roebuck Company, truly one of the great merchandising empires of the 20th century, wasn't a watch manufacturer. But the Sears-Roebuck story is nonetheless inextricably intertwined with American horological history.


Richard Warren Sears was born in 1863 in Stewartville, Minnesota to James Warren Sears and Eliza Burton, both of English descent. His father worked as a blacksmith and wagonwright, and also served on the city council in Spring Valley, Minnesota, where Richard spent his early years. The family was prosperous, but fell on financial hard times when James lost all his money in a failed stock venture.
Because of this, Richard was forced to go to work at a young age in order to help support the family. He learned to be a telegraph operator, and worked for the Minneapolis and St. Louis Railroad, where he eventually became a railroad station agent at North Redwood, Minnesota.
text


It was during Sears time as a station agent that American horological and merchandising history was made. In those days, fly-by-night COD companies would send out merchandise unsolicited to small town jewelers or retailers. A day or two later, the storekeeper would receive a letter or telegram saying the shipment had been sent "by mistake" and they could purchase the merchandise at a "deeply discounted price!" One particular North Redwood jeweler had been "scammed" this way before, and refused a large consignment of pocket watches.
Sears was constantly on the lookout for ways to supplement his meager income, and when he learned of the pocket watches Sears sought permission from the wholesaler to take over the consignment and try to sell the watches himself. As a telegraph operator and station agent, he was able to sell his watches to the crews of every train that came through the station. Word quickly spread to other station agents "up and down the line" and the railroad provided a ready method to deliver his merchandise.
His new watch business grew so quickly that within six-months he quit his job at the railroad, and moved to Minneapolis where he could focus all his attention on his mail-order watch business, and in 1886, at the age of 22, he founded the R.W. Sears Watch Company.
By 1887, with business flourishing, Sears moved to Chicago. Sears produced a 50-page mail-order catalog devoted entirely to watches, and was soon selling thousands of dollars worth of "fully guaranteed" watches each month. But some of the fully guaranteed watches wouldn't run or keep good time, and the cost of refunds or replacements was having an impact on the bottom line. Sears decided that repairing the watches would be cheaper than replacing them, and advertised for the services of a good watchmaker in the Chicago Daily News: "WANTED: Watchmaker with reference who can furnish tools. State age, experience and salary required. ADDRESS T39, Daily News."
Alvah Curtis Roebuck
Born in Lafayette, Indiana on January 9, 1864, Alvah C. Roebuck grew up on a farm, but showed an early aptitude and great interest for all things mechanical. By the age of 16, he was a self-taught watchmaker, and at the age of 22 was employed as a watchmaker at a small jeweler in Hammond, Indiana. On April 1, 1887, Roebuck responded to an advertisement for a watchmaker in the Chicago Daily News, and two days later was hired by Richard Sears. Thus began one of the world's greatest business partnerships, started by a watch-seller and a watchmaker, and in 1893 the company was incorporated as Sears-Roebuck & Company.
Richard Sears served on the Board of Directors of the Sears-Roebuck Company until 1913. He died in September of 1914 at the age of 50. Alvah C. Roebuck died on June 18, 1948 at the age of 84.
Sears-Roebuck Watches
Sears was not a watch manufacturer, but contracted watches initially from Elgin, and later from Illinois who produced "private label" watches as a major part of their business. Elgin produced watches for Sears as early as 1886; marked with the "R.W. Sears" name on both movement and dial.
Illinois also started producing watches for Sears in 1886, making 7-jewel, gilded-plate IWC-grade watches marked "R.W. Sears Watch Co., Minneapolis, Minn." and labeled "FAMOUS" on the movement. Note that the Illinois-produced watches were marked only on the movement; they were not marked on the dial (perhaps because Illinois charged an extra $1 per watch to customize the dial with the private-label name). Sears also used the names "RAILROAD MAGNET", "DEFIANCE", "TIME CARD", and the somewhat self-aggrandizing "RICHARD" on their watch movements.
Sears also sold watches under the "Edgemere" brand name, made by Seth Thomas, Trenton, and various Swiss manufacturers. The "Plymouth" brand name used watches from Rockford, Illinois, and several other manufacturers.
The "Interstate Chronometer" brand name, produced exclusively by Illinois for Sears, probably represented Sears' highest-quality watch line. Some of the highest grade Illinois watch movements, including the 23-jewel Bunn Special, were used in the Sears "Interstate Chronometer" line.
A really cool story but with a sad ending as the company has been on a downward trajectory the last few decades.
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Re: Sears Robuck & Co…… a little history

Post by Thrasher »

That's actually a great story and I'm pretty sure there was a super thick Sears catalog in our home when I was a kid, I remember going downtown with my Dad to buy my first 13mm wrench so I could work on an old Volkswagen my father gave me well before I was old enough to drive.

I had no idea about the Founding of Sears thank you for that bit of history.
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Re: Sears Robuck & Co…… a little history

Post by straps68 »

I have a Craftsman voltage meter :)
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Sears Robuck & Co…… a little history

Post by jrlmsla »

I used to work for Sears. I sold lawn mowers for 10 years in late high school and early college. I was there during the change from an amazing company and value system to the downward spiral that lead to the last year being more like the Ludovico’s Technique from A Clockwork Orange. By the time I left I wanted to vomit every time I saw a Sears store or a commercial on TV.

I think their downfall, just like most companies I suppose, is when they switched from a quality product, and quality relationships with customers and employees, to cheap product and an emphasis on selling stupid extended warranties.

I remember back in the day we would take back 40 or 50 year old screwdrivers and wrenches and hand over brand new ones, no questions asked. Made in the USA.

Then they introduced a line made in China, without lifetime guarantee. Then they slowly got rid of the made in the USA lines and slapped the Craftsman badge on the Chinese stuff. And discontinued the lifetime guarantee on most hand tools.

I hated trying to sell the best mower or TV or refrigerator you could buy BUT… you also must buy this extended warranty because it’s gonna break.

I may be nieve but to me it seems excellent product and honesty in your relationships trumps the bottom line dollar any day.

I guess to me in watch world terms Sears went full hard on for quartz, even insisting to customers who had been loyal for decades, that their “mechanical watch” would best be replaced by this brand new one you don’t have to wind. Just purchase the protection for it because it will die soon and we won’t take it back. But it’s the best. But it’s gonna break. But your shopping at Sears. But it’s a black and decker rebranded as a craftsman. But please stay here and buy the craftsman from me. And the warranty.

Lucky for me they bulldozed the store I worked at and built luxury condominiums in its place. The wrenching in my gut diminishes more and more each time I drive by.

As expressed by one of my favorites AvE:

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Re: Sears Robuck & Co…… a little history

Post by Tanukjaju »

jrlmsla wrote: March 19th, 2022, 9:44 am
The YouTube guy…. @Piloten is that you? 🤔…. He’ll probably tell me I’m thousands of miles off with the accent…. Or what! I have an accent?!

@jrlmsla , it sometimes takes an insider not in corporate to realize how things are disintegrating but management won’t acknowledge or see it till the hole is really deep. I moved to the US in 1992….. made our first purchase at Sears….. it was a TV. We literally walked 5 miles to the store and realized that there wasn’t a viable way to transport the TV home 🤣…. That’s a story for another day. It was a nice enough place to shop at, then the Best Buy and Circuit City chains popped up and they looked dated….I understand they diversified too… perhaps a little too much as they branched outside their expertise.

By the time I started my career in the later half of the 90s, Sears was no longer on my list when it was time to shop for my house. Lowes/Home Depot/Best Buy/Circuit City were my go to for Brick and Mortar shops. Now I do 95% of my shopping at Costco and Amazon… for household and daily stuff. Back before Amazon, I remember having to spend a full day every once in a while to shop for stuff. Now it’s click click pay and wait for a delivery. I suddenly have 7 extra hours to build a watch 🤣

It’s really sad when you think these retailers have fallen behind the times and out of favor ….. I can’t even fathom how all the big US watch makers have become a shadow of their former selves. Something more to read and research for the future.
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Re: Sears Robuck & Co…… a little history

Post by straps68 »

jrlmsla wrote: March 19th, 2022, 9:44 am
I may be nieve but to me it seems excellent product and honesty in your relationships trumps the bottom line dollar any day.
That was before ALL the corporations got the same owner - think investment funds that own every brand of everything made today. Then they switched to "servicing the customer" the way that George Carlin explained quite well.
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Re: Sears Robuck & Co…… a little history

Post by Tanukjaju »

straps68 wrote: March 19th, 2022, 3:49 pm
jrlmsla wrote: March 19th, 2022, 9:44 am
I may be nieve but to me it seems excellent product and honesty in your relationships trumps the bottom line dollar any day.
That was before ALL the corporations got the same owner - think investment funds that own every brand of everything made today. Then they switched to "servicing the customer" the way that George Carlin explained quite well.
I worked in the rail industry for 20+ years and sadly I’ve seen this happening too over the last 20 years. Ultimately, you can blame the end user… the customer.

I suspect that 90% of of the US population will prefer to buy something that costs 5x less but doesn’t last a year vs. something that cost more but lasts a lifetime. It saddens me how it has become a throw away society.
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Re: Sears Robuck & Co…… a little history

Post by straps68 »

Tanukjaju wrote: March 19th, 2022, 4:22 pm
straps68 wrote: March 19th, 2022, 3:49 pm
jrlmsla wrote: March 19th, 2022, 9:44 am
I may be nieve but to me it seems excellent product and honesty in your relationships trumps the bottom line dollar any day.
That was before ALL the corporations got the same owner - think investment funds that own every brand of everything made today. Then they switched to "servicing the customer" the way that George Carlin explained quite well.
I worked in the rail industry for 20+ years and sadly I’ve seen this happening too over the last 20 years. Ultimately, you can blame the end user… the customer.

I suspect that 90% of of the US population will prefer to buy something that costs 5x less but doesn’t last a year vs. something that cost more but lasts a lifetime. It saddens me how it has become a throw away society.
You are right of course. Then there is the cause of this behavior; people are systematically being dumbed down to the level of the lowest hanging fruit because that makes the best consumer; one that automatically runs to buy the newest car, phone, tv set or dick pump even though the ones they have now are perfectly adequate to their needs - on credit!

Not to mention that the "schools" don't teach basic economics nor geopolitics, e.g. explaining why it is not a good idea to outsource the production of absolutely everything to places that hate us, where in many cases it is manufactured by slave labor. Not surprising really, as that would go against the needs of the corporations (who own our schools and their factories). Then those same corporations go on to tell us that we are "killing the planet" by buying so much shit...that we didn't need in the first place. They forget to mention that they are the reason that we did, either because of advertising (direct or indirect) or in many cases under duress by our government (also owned by the aforementioned corporations).
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Re: Sears Robuck & Co…… a little history

Post by Tanukjaju »

@straps68 sadly our economies and stock markets reward consumerism. Long term this isn’t sustainable.

For those that haven’t seen a seen a sears catalog…. They were the Amazon of their day.

Early catalog
https://www.hursthistory.org/uploads/1/ ... og_ppt.pdf


Later - 1970s
https://christmas.musetechnical.com/Sho ... er-Catalog
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Re: Sears Robuck & Co…… a little history

Post by straps68 »

Tanukjaju wrote: March 20th, 2022, 9:43 am @straps68 sadly our economies and stock markets reward consumerism. Long term this isn’t sustainable.

For those that haven’t seen a seen a sears catalog…. They were the Amazon of their day.

Early catalog
https://www.hursthistory.org/uploads/1/ ... og_ppt.pdf


Later - 1970s
https://christmas.musetechnical.com/Sho ... er-Catalog
So in 1897, a shotgun was $6.68, a US made watch cost 98 cents, and one made by Swiss peasants cost $1.68. These days a Swiss watch costs several shotguns :lol:

The one from '75 is interesting to look at, too.
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